Last updated: April 18, 2026
1. Contact The Planet Clicker
Got a question, spotted an error, or have something to share about the game? We’re easy to reach — and we actually read what comes in.
This isn’t a support ticket system routed to a bot. It’s a real inbox, checked regularly by the people who run this site.
2. When to Reach Out
We’re happy to hear from you if:
- Something on the site is wrong — outdated info, a broken page, a guide that no longer reflects how the game works
- You’ve found a strategy we haven’t covered — if it works, we want to know about it
- The game isn’t loading correctly — we can’t fix the Scratch platform itself, but we can look into site-side issues
- You have a general question about Planet Clicker — if the guides didn’t answer it, send it our way
- You’re a developer or creator and want to discuss something related to the game or this site
3. How to Contact Us
The most reliable way to get in touch is by email. Send your message to:
📧 [your-email@theplanetclicker.net]
We aim to respond within 3 to 5 business days. Messages that include clear details — what page, what issue, what device — tend to get resolved faster.
4. Before You Write In
A few things worth checking first:
Game not loading? Some browsers block embedded content by default. Try disabling ad blockers or switching to a different browser. Chrome and Firefox tend to work best. If you’re on iOS 16, there’s a known compatibility issue with the Scratch embed — desktop is the more reliable option.
Lost your progress? Planet Clicker doesn’t save between sessions — this is a limitation of the game’s current build, not a bug on our end. Refreshing or closing the tab resets everything. Keep the tab open to maintain your session.
Looking for strategy help? Check the homepage guide first. We’ve covered early-game tips, upgrade priorities, and how to unlock Mars and Venus efficiently. Most common questions are answered there.
5. A Note on Response Times
We’re a small team running an independent fan site. We don’t have a 24/7 support desk — but we do take every message seriously. If you haven’t heard back within a week, feel free to follow up.
Spam, automated outreach, and link exchange requests go straight to the bin.